AFW HIRE PTY LTD (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (afwhire.com.au) and use our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, and billing details.
• Transactional Information: Details about your bookings, payments, and service history.
• Technical Information: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.
• Communications: Records of customer inquiries, feedback, and correspondence with us.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process bookings, payments, and provide services.
• To communicate with you regarding your inquiries, bookings, and updates.
• To enhance our website and improve user experience.
• To comply with legal obligations and resolve disputes.
• To send marketing communications (only if you have opted in).

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Third-party vendors assisting with payment processing, IT services, and customer support.
• Legal Authorities: If required by law, regulatory requests, or to protect our rights and prevent fraud.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. You can manage cookie settings in your browser, but disabling cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access & Correction: Request access to or correction of your personal
  data.
• Opt-Out: Unsubscribe from marketing emails at any time.
• Data Deletion: Request deletion of your personal information, subject to
  legal and contractual obligations.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this
page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us
at:
AFW Hire
AFW HIRE PTY LTD
4/b/84 Ingleston Rd, Wakerley QLD 4154, Australia